City Pizzeria - Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, mobile application, and services. Please take a moment to read this policy carefully.
1. Information We Collect
We may collect the following types of information when you visit our website, use our mobile app, or place an order:
- Personal Information: When you sign up, place an order, or contact us, we collect details such as your name, email address, phone number, delivery address, payment information, and order history.
- Device Information: We collect information about your device, including your IP address, browser type, operating system, and app version, to optimize your experience.
- Location Data: With your consent, we may collect location data from your device to improve delivery accuracy and suggest nearby outlets.
- Usage Information: We collect data on how you interact with our website or app, including pages viewed, features used, and any errors encountered.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders efficiently.
- To personalize your experience, including product recommendations and promotional offers.
- To send notifications about order status, new products, offers, or changes to our services.
- To improve the functionality and user experience of our website and mobile app.
- To prevent fraudulent activities and protect the security of our platform.
3. How We Share Your Information
We may share your personal information in the following ways:
- Service Providers: We work with third-party companies to facilitate payments, manage deliveries, and provide customer support. These companies have access to your data only to perform specific tasks on our behalf.
- Legal Obligations: We may share your information if required by law, in response to legal requests, or to protect the rights, property, or safety of City Pizzeria, our customers, or others.
- Business Transfers: If City Pizzeria undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information with third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website and app use cookies and other tracking technologies to enhance your experience. Cookies help us understand your preferences, track order history, and tailor content based on your interactions with our services.
You can manage your cookie preferences by adjusting your browser or device settings, but doing so may limit the functionality of some features.
5. Mobile App Permissions
Our mobile app may request access to certain device functions, such as:
- Location: To provide location-based services, such as finding nearby outlets and improving delivery accuracy.
- Notifications: To keep you informed about your orders, promotions, and updates.
- Camera and Photos: If you choose to upload images or scan QR codes for certain features.
You can manage app permissions through your device settings at any time.
6. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute protection.
7. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Update: You can access, update, or delete your personal information by logging into your account or contacting us.
- Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions in the emails or adjusting your preferences in the app.
8. Third-Party Links
Our website and app may include links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: support@citypizzeria.in
- Phone: +91 9646220111
- Address: Sector 38-D, Booth No.221, Chandigarh
